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SAP – SCM OtC, Support Specialist in Markham at Inteqna

Date Posted: 2/3/2018

Job Snapshot

Job Description

Are you a talented IT support professional seeking greater responsibilities and upward mobility?

Inteqna Toronto is recruiting for an SAP – SCM, OtC, Support Specialist

Accountabilities:

  • As an member of the SAP team provide second and third level support for Global SAP users within the area production/logistics, focus PltP
  • Support a multi-phase international rollout project in the AMERICAS region and drive regional enhancements. Subsequently participate the regional support center with accountability for AMERICA’s enhancements as a member of the Global support team.
  • Defect analysis, bug-fixing in different areas of PltP (production planning [focus variant configuration], project system, material management, etc.)
  • Responsible for global continuous improvement and operations of SAP PltP (SAP SD and CS) (second and third level)
  • Re-engineering of existing and new processes
  • Consulting of our internal business customer and support of international projects (including lead roles)
  • Incident and problem management according to ITIL process guidelines
  • Deliver customer centric support using agile methods/toolsets
  • Excel in a diverse in a multi-national, collaborative global distributed team
  • Comply with Environmental, Health & Safety policies, procedures and report any Environmental, Health & Safety hazards, incidents and concerns to the immediate supervisor/manager. Management will ensure employees are provided with job specific Environmental, Health & Safety information, training and also ensure employees follow workplace Health & Safety policies and procedures.

Requirements:

  • 6+ years in the SAP environment with focus and expertise in SAP modules SD and CS
  • Experience working in a global support organization
  • Bachelor’s degree in Computer Science or equivalent
  • Expert knowledge in the SAP application areas production and logistics (mainly SAP MM, WM, and SRM)
  • Analytical and business mindset, focus on problem solving in a customer oriented environment.
  • Experience in Application System Monitoring
  • Willingness to take over responsibility, self-motivated, readily managing and prioritizing diverse requests in a dynamic multi-national environment.
  • Experience with and working knowledge of ABAP, and ABAP OO considered an asset
  • Strong English written and verbal communication skills; Spanish and French an asset
  • 20% Travel (Canadian Passport required)

Total Compensation Package:

  • Salary range between $75-85k
  • No waiting period for medical and dental benefits
  • Public transit accessible and free parking at this east end GTA site
  • Corporate culture described as “upbeat, energetic, positive, supportive and employee driven” in last company survey
  • Ranked as one of Canada’s Top 100 Employers

    Apply:

    Please apply directly online or submit your resume to Theeben Velu at tvelu@inteqna.com.

    Inteqna would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

    Accommodations for job applicants with disabilities will be provided upon request during the recruitment, assessment, selection and placement process.

    Alternative format available upon request.  We encourage you to visit www.inteqna.com regularly as new and exciting employment opportunities become available daily!

    Keywords:

Computer science, C++, Business analytics, Architecture, Network solutions, Framework, Infrastructure, Programming, Technical support, Database, Encryption