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IT Help Desk Associate in Mississauga at Talentcor

Date Posted: 7/27/2018

Job Snapshot

Job Description

Talentcor Mississauga is looking for an IT Help Desk Associate, Level 1 for our client who specializes in the design and manufacture of next-generation of digital display technologies for businesses. As an IT Contractor, must be Incorporated.

Job Responsibilities:

  • Provide information technology support, such as server security, software updates, and hardware maintenance.
  • Troubleshoot errors and fix system issues via periodic testing and other methods
  • Perform in-person, on-site repairs of PC desktop hardware, laptops, printers, and other peripherals.
  • Perform in-person, on-site upgrades/replacement of PC desktops, laptops, printers, and other peripherals.
  • Utilization of various software utilities for configuring, troubleshooting, and malware removal
  • Network maintenance and troubleshooting
  • Evaluate hardware and software to ensure that it meets company requirements
  • This is a one-year Incorporated contract position


  • A minimum of 12 to 24 months experience in a similar role is preferred
  • Certifications or licenses appropriate to industry are considered an asset such as A+
  • Physically able to move and assemble computers, monitors and other heavy equipment (free-standing kiosks, digital displays, etc.)
  • Ability to effectively communicate both verbally and in writing
  • High level of integrity and work ethic.
  • Ability to troubleshoot and repair at the component level
  • Demonstrated resourcefulness when researching hardware and software issues
  • Demonstrated time management skills
  • Ability to work individually as well as part of a team
  • Driver’s license and auto insurances
  • Extended periods of sitting
  • Flexible hours, weekend work may be required
  • Working in a busy office environment with frequent interruptions
  • Travel to other offices within Greater Toronto Area


  • University/College diploma or certificate in Computer Systems, IT, Networking or related field
  • Ability to work independently and with minimal supervision.
  • Ability to work under pressure, to multi-task and to reprioritize tasks on a daily basis
  • Ability to communicate effectively (written, oral and spoken) in English.

Other Requirements:

  • Have a valid Ontario drivers’ License, proof of insurance, and own reliable transportation
  • Must sign Oath of Confidentiality


  • Mississauga, Ontario, but must be comfortable to travel to other offices within the GTA.


Please apply directly online or submit your resume to Lima Thomas at

Talentcor would like to thank all candidate for their interest in this opportunity.

Due to the volume of resumes we receive we may only be able to respond directly to those candidates being selected for an interview.

Accommodations for job applicants with disabilities will be will be provided upon request during the recruitment, assessment, selection and placement process.

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Key words: IT Help Desk

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