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Counter/Inside Sales - Plumbing Distribution in Port Coquitlam at Talentcor

Date Posted: 7/27/2018

Job Snapshot

  • Employee Type:
  • Job Type:
  • Experience:
    At least 2 year(s)
  • Date Posted:

Job Description

Job Description:

Our client is a full service Commercial/Residential Plumbing distributor. They pride themselves in providing excellent customer service in the form of business solutions to all their related needs. They are looking for Career oriented people that have a strong internal drive to achieve personal success.

They offer a very competitive salary, full benefits, and profit sharing which has the potential to DOUBLE YOUR SALARY!!

More junior candidates are welcome to apply, experienced counter inside/counter sales reps with industry experience will be compensated appropriately

Duties and Responsibilities:

A Counter/Inside Sales person is expected to:

  • Provide a professional atmosphere for there walk in customers
  • Uphold there Core Values and Ethics with every interaction
  • Be an effective Teammate in the Profit Centre
  • Understand the benefits and qualities of the different product the Profit Centre
  • Be courteous, friendly and build relationships with customers and vendor

Job Summary

Counter Sales people provide sales support to walk-in customers who come to there Profit Centre counters. Their goal is to provide the highest level of customer service by maintaining, stocking and keeping a clean counter sales area. They will provide support to customers by answering questions, picking and entering orders and following up on any backorders. They also provide support to the Inside Sales and Outside Sales functions.

Job Duties

  • Assist customer who purchase material at the Profit Centre counters
  • Research product for customers and providing recommendations on our assortment of product
  • Drive sales growth through ownership of counter merchandising and product promotion
  • Enter, pick and pack sales orders generated at the counter
  • Maintain and clean the counter area including any merchandising displays
  • Inform the buyer when stocks levels are low
  • Follow up on backorders with vendors and provide customers accurate delivery dates
  • Process returns to customers both on account and cash sales including paperwork in compliance with all procedures
  • Uphold companies Core Values at all times
  • Perform any other reasonable duties as requested by immediate supervisor or Profit Centre Manager

Knowledge, Skills and Abilities

  • Outstanding customer service and verbal communication skills
  • Comprehensive product knowledge
  • Excellent relationship building skills with customers, vendors and teammates
  • Able to learn and operate the applicable software system (Trend, Eclipse) used to process orders
  • Intermediate math skills – add, subtract, multiply, divide, using whole numbers, fractions and decimals
  • Able to learn how to operate material handling equipment

Education and Experience

  • High School Equivalency
  • Knowledge of products sold at the Profit Centre
  • Minimum 2+ years of experience with customer service or counter sales
  • Our client is willing to appropriately pay for experience